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Okaloosa Gas Information

Frequently Ask Questions

How can I tell if natural gas is available at my home?

Call Okaloosa Gas at 1-850-729-4700. We will tell you if a natural gas line runs in front of your house or in your neighborhood. If not, upon request we will submit a feasibility request.

Is a deposit required to get gas service?

New residential customers $35

Deposits for reconnection for failure to pay $70 - $150

Commercial Customers Average of two months bills estimated bill (See your Sales Representatives for details and options)

*Customers with previously established credit with Okaloosa Gas or letter of good standing from another utility may have this deposit waived.

What special billing services do we offer?

Automatic bank draft

E-BILL Sign up now to receive your bill via E-mail
instead of postal mail.

Easy Pay - Sign up now to make automatic payments
from your checking or savings account

Payment arrangements (where appropriate)

What should I do if I smell gas?

Natural gas has a very distinctive tart, sulfur odor added to it for safety.

If you detect a light smell of natural gas, open windows and doors to ventilate the area, then use a neighbor's phone to call your local utility company. To reach Okaloosa Gas, call (850)729-4700.

If the smell is strong or overwhelming, leave immediately. Don't operate any appliances, light switches, phones or anything that could cause a spark. Use a neighbor's phone to call your local utility company to report this immediately. To reach Okaloosa Gas, call (850)729-4700.

Why is natural gas better than other fuels?

Natural gas equipment is easier to maintain and repair, which means lower maintenance costs.

Most natural gas equipment last longer than similar electric appliances.

Natural gas is the most environmentally friendly fossil fuel.

Does Okaloosa Gas District sell and install appliances?

Yes, we work with our Preferred Partner Alliance to purchase the appliance of your choice and Okaloosa Gas District will provide a free estimate of gas installation. Call 850-729-4700.

Does Okaloosa Gas District service gas appliances?

Yes, our service department provides repair service on gas appliances such as water heaters, ranges, dryers, gaslights, space heater, furnaces, grills, and gas logs for a service charge. Please call us, from 8:00 a.m. – 5:00 p.m. Monday through Friday, 1-850-729-4700.

Heating & Cooling- We'll inspect your system and identify any potential problems. If your system needs repair or replacement, we'll arrange, on your behalf, for services with one our preferred, licensed HVAC contractors. Call today: 850-729-4700!

How do I read my meter?

Step 1: Facing the meter, start with the right-hand dial in the top row, or use the dial with the lowest numerical value. Record from right to left.

Step 2: Record the number that the hand on the dial has just passed -- remember that some hands move clockwise and some hands move counterclockwise. Also remember that one revolution of the dial drives the next dial by one digit. For instance, the one thousand dial must make one revolution in order for the ten thousand dial to move one digit.

Step 3: Repeat this procedure with each dial in succession, moving to the left, until you have a number for each dial and ending with the dial marked one million. This is the number of hundred cubic feet.

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